Terms of service

Terms of Service

Last Updated: 24 May 2025

Welcome to Totomo! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have legal parental/guardian consent.
  • We reserve the right to modify, update, or discontinue any part of our services without prior notice.
  • Your continued use of our website after any changes constitutes acceptance of the revised Terms of Service.

2. Products & Orders

  • All products listed on our website are subject to availability.
  • We reserve the right to cancel or refuse any order at our discretion. If your order is canceled, we will notify you and issue a refund if payment has already been made.
  • Prices are subject to change without prior notice.

3. Payments & Billing

  • We accept various payment methods as displayed at checkout.
  • By providing your payment information, you authorize us to charge the total order amount.
  • We are not responsible for any transaction fees, currency exchange fees, or bank processing fees incurred by your payment provider.

4. Shipping & Delivery

  • Shipping times and costs vary based on location. Estimated delivery times are provided but are not guaranteed.
  • We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

5. Returns & Refunds

  • Our return and refund policy is detailed separately.
  • We reserve the right to refuse a return or refund if the item does not meet our return criteria.

6. Intellectual Property

All content on our website, including images, text, logos, and designs, is the property of Totomo.in and may not be used or reproduced without permission.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • In no event shall our total liability exceed the amount paid for the specific product purchased.

8. Privacy Policy

Your personal information is collected and handled in accordance with our Privacy Policy .

9. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be resolved in the courts of Gurgaon, Haryana, India.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at support@totomo.in. 

Address: Sector 57, Gurgaon, Haryana - 122003

Thank you for choosing Totomo!